Return and Refund Policy

Return and Refund Policy

At VAAKA Clothing, we strive to provide you with the best shopping experience possible. However, we understand that there might be instances where you need to return or exchange a product. Our Return and Refund Policy has been designed to ensure a hassle-free process while maintaining fairness to both you, our valued customer, and our brand.

Delivery Time

Minimum Time Maximum Time
2-3 Days 7 Days

1. Returns

If you are not entirely satisfied with your purchase, we offer a straightforward return process.  within 7 days from the date on which these goods are delivered. No Exchange or refunds or returns on sale items. By purchasing on the website, its understood that you have read the exchange policies & agreed upon the same before checking out.  To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

To start a return, please follow these steps:

    • Provide your order number and a brief explanation for the return.

    • Once your return request is approved, we will provide you with a return shipping address.

Please note:

    • Shipping costs for returning the item will be borne by you, the customer, unless the return is due to a mistake on our part.

    • We recommend using a trackable shipping method for your return to ensure its safe arrival.

2. Refunds: vaakaclothing.com

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 Days, depending on your payment provider’s policies.

3. Exchanges

If you wish to exchange an item for a different size, color, or style, please contact our Customer Support team at exchanges@vaakaclothing.com. We will guide you through the exchange process and provide you with the necessary details for sending back the item.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@vaakaclothing.com. We will guide you on the return process and ensure a replacement is sent to you at no extra cost.

5. Non-Returnable Items

Certain items are non-returnable, including but not limited to underwear, swimwear, and personalized or custom-made products. Please ensure you review the product description before making a purchase.

VAAKA Clothing reserves the right to amend, modify, or update this Return and Refund Policy at any time without prior notice. Any changes will be posted on this page.

For any further assistance or inquiries regarding returns and refunds, please feel free to contact our dedicated Customer Support team at support@vaakaclothing.com. Your satisfaction is our priority, and we are here to help you every step of the way.

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